Return Terms
How return eligibility and return requests are handled.
Eligibility
Return eligibility depends on order status, product condition, and the specific issue reported. Some clearance or final-sale inventory may not be eligible for return.
Customers should inspect delivered items promptly and report accuracy or condition issues as soon as possible after receipt.
Return Requests
Return requests should include the affected item, quantity, and a short reason so support can review the claim quickly.
Approved returns may require the customer to follow packaging or shipment instructions before a refund or replacement is issued.
Refund Timing
If a return is approved and received as instructed, refunds are typically issued back to the original payment method when supported by the payment processor.